Terms and conditions for the Guardian and Observer Reader’s Travel Awards

Read more about the Readers' Travel Awards prizes and complete the survey
  
  


1. The Travel Awards competition (the "Competition") is open to residents of the UK aged 18 and over.

2. Employees or agencies of Guardian News & Media Limited ("GNM", "We") its group companies or their family members, or anyone else connected with the Competition may not enter the Competition.

3. Entry into the Competition is acceptance of these Terms and Conditions.

4. There are two ways in which you can enter the Competition:

a. By post: you can complete the survey (including your contact details) published in the Travel section of the Saturday Guardian on 18th February, 25th February and 3rd March 2012 and return it to The Guardian and Observer Travel Awards, c/o Sample Answers Ltd, Bridge House, 74c Broad Street, Teddington, Middlesex TW11 8QT. Photocopies of the printed survey will not be accepted.

b. Online: you can complete the survey (including your contact details) found at theguardian.com/travel and submit the survey following the instructions on that site.

If you have any questions about how to enter or in connection with the Competition, please e-mail us at travel.awards@theguardian.com.

5. Only one entry per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed. You are responsible for the cost of sending your Competition entry to us.

6. Subject always to paragraph 7, the Competition closes at 23.59 on 6th April 2012. Entries received after this date and time will not be considered.

7. Only the first 10,000 entries received online and 2,000 entries received by post will be entered into the Competition. Entries received after this cut off point will not be considered.

8. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt.

9. Details of the prizes are available at theguardian.com/travel. One winner for each prize will be chosen at random by GNM from all eligible entries.

10. Winners must book their prize directly with the relevant travel operator named at www.theguardian.com/travel (contact details will be provided). Booking the prize is subject to the operator's standard booking terms and conditions (available on request). Tickets and travel documents will be issued direct to winners by the relevant operator.

11. Except where stated at theguardian.com/travel, all prizes are for two people, must be taken when stated and do not include travel insurance. GNM accepts no responsibility for any costs associated with the prizes and not specifically included in the prizes including, without limitation, transfers to and from airports, spending money, visas and travel insurance. Winners are responsible for obtaining and possessing a valid passport, insurance and any visas that may be required.

12. The winners will be notified by phone or email within six weeks of the closing date and will be given details of how to claim their prize. If a winner does not respond to GNM within 7 days of being notified by GNM, then the winner's prize will be forfeited and GNM shall be entitled to select another winner (and that winner will have to respond to the phone call or email from GNM within 7 days or else they will also forfeit their prize). If a winner rejects their prize, then the winner's prize will be forfeited and GNM shall be entitled to select another winner.

13. Details of the winners can be obtained by sending a stamped addressed envelope to the following address: Customer Insight Department, Guardian News & Media Limited, Kings Place, 90 York Way, London N1 9GU.

14. The prizes are non-exchangeable, non-transferable, and are not redeemable for cash or other prizes.

15. GNM retains the right to substitute each prize with another prize of similar value in the event the original prize offered is not available.

16. The winners may be required for promotional activity.

17. No purchase necessary.

18. Nothing in these terms and conditions shall exclude the liability of GNM for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence.

19. GNM accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the prize. GNM further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Competition.

20. GNM reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Competition with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of GNM in all matters under its control is final and binding and no correspondence will be entered into.

21. GNM shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.

22. The Competition will be governed by English law.

23. Promoter: Guardian News & Media Limited, Kings Place, 90 York Way, London, N1 9GU.

To complete the survey, click here

 

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