Further snow is forecast across Europe today and there will be more delays and cancellations to flights. Many travellers have been told to stay away from airports until their flight is confirmed. The advice from all airports is to contact your airline before leaving for the airport.
Heathrow airport is expected to operate more than two-thirds of scheduled flights today following four days of chaos caused by the icy weather.
Gatwick airport is open but there are some knock-on delays and cancellations are likely throughout the day.
For updates on all other airports, go to ukairportdelays.co.uk
Flight delays
If your flight is delayed or cancelled, your rights are protected by European Law for any flight from or within the European Union and on flights from a non-EU country into the EU, provided the airline is licensed in the EU.
The following assistance must be provided by the airline:
Your airline is required to provide you with meals and refreshments appropriate to the length of the delay and two free telephone calls or e-mails if you are delayed by:
two hours or more for a flight less than 1,500km.
three hours or more for a flight between 1,500 and 3,500km.
four hours or more for a flight more than 3,500km.
• If you are delayed overnight your airline is required to provide you with hotel accommodation and transport to and from the hotel.
• If you are delayed by more than five hours and decide not to travel, you are entitled to a refund.
Refunds should be paid by the airline within seven days.
If your flight is cancelled
You are entitled to:
• A refund within seven days, or
• Alternative transport to your final destination. If the airline cannot fly you to your intended airport, it is allowed to fly you to another airport within the same region. The airline must then transfer you to either your intended airport or a close by location agreed with you.
If you decide to cancel due to delays
The airline will refund the cost of the air tickets.
Eurostar
Speed restrictions are in place, and fewer trains are running. There are long delays and customers who booked to travel before Christmas are being asked to postpone and get a refund or exchange their tickets for an alternative date. This can be done free of charge through the original point of sale up to 60 days after the original date of travel for travel up to 90 days.
Those who have a confirmed booking for today and whose journey is essential will be allocated a seat on the next available train. However, be aware that stations are very busy and you may have to wait for three hours or more. If you hold a confirmed booking for yesterday but have not yet travelled, they direct you to the following link for new train times.
Package deals
Operators will refund customers for the holiday if trips are cancelled. But they often offer an alternative, later leaving date, a transfer to another holiday of the same value, or a refund.
• Follow our live transport and snow disruption updates
